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this weekend

Posted: Fri Mar 28, 2014 6:06 pm
by ultraslacker
hey peeps, I could use your help with something. :)

as you know our server has been really sketchy lately. I submitted a ticket and they claim everything's fine. They asked me to track some info when it's down... but we can only get it WHEN it's down, so it's a matter of hitting it at the right time.

So over the next couple of days, when you notice that the site is down, can you make a note:
date and time
ping
tracert

For ping result go to>>
>> Start >> Run >> type "cmd" >> type "ping www.runningmania.com".

For the tracert result go to>>
>> >> Start >> Run >> type "cmd" >> type "tracert www.runningmania.com"

Just copy and paste the info it gives back into an email and send it to me, if you can.

That way I can show them how often it's happening and hopefully they can trace the problem.

I'm super busy this weekend so I'm not even sure I'll be able to catch it myself... can you guys help me out? :)

thanks!!

Re: this weekend

Posted: Mon Mar 31, 2014 10:30 am
by Spirit Unleashed
holly got this e-mail

3/31/14, 10:25
Ping request could not find host runningmania.com
Tracert was “Unable to resolve target system name www.runningmania.com